Privacy Policy
Last updated: 19th June 2026
Wild Tide Kitchen (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website: https://wildtidekitchen.co.uk/
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Wild Tide Kitchen is a food and hospitality business operating in the United Kingdom.
Data Controller: Wild Tide Kitchen
Email: [email protected]
2. What Information We Collect
We may collect and process the following data:
a) Information you provide directly:
- Name
- Email address
- Phone number
- Booking or enquiry details
- Any information you include in contact forms
b) Information collected automatically
When you use our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Referring website or search terms
(This type of data is commonly collected via cookies and analytics tools)
c) Marketing data
Preferences for receiving marketing communications
Interaction with emails or campaigns
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and bookings
- Process orders (if applicable)
- Improve our website and customer experience
- Send marketing communications (only if you opt in)
- Ensure website security and prevent fraud
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – for email marketing
- Contract – to fulfil bookings or orders
- Legitimate interests – to improve services and website performance
- Legal obligation – where required by law
- 5. How We Share Your Data
We may share your data with trusted third parties, including:
- Website hosting providers
- Booking or reservation systems
- Payment processors
- Email marketing platforms (e.g. Mailchimp)
- Analytics providers (e.g. Google Analytics)
These providers only process your data on our behalf and must comply with data protection laws.
We may also disclose data:
- To comply with legal obligations
- To protect our rights or prevent fraud
6. International Data Transfers
Some of our service providers may store data outside the UK.
Where this happens, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
7. Data Retention
We only keep your personal data for as long as necessary:
- Enquiries: up to 12 months
- Booking/order data: up to 6 years (for legal/accounting purposes)
- Marketing data: until you withdraw consent
You can request deletion at any time.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: [email protected]
You also have the right to lodge a complaint with the
Information Commissioner’s Office (ICO): https://ico.org.uk/
9. Cookies
We use cookies to:
- Improve website functionality
- Analyse traffic and behaviour
- Support marketing efforts
You can manage or disable cookies via your browser settings. View our Cookie Policy.
10. Marketing Communications
We will only send marketing emails if you:
- Have opted in, or
- Are an existing customer (soft opt-in, where applicable)
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
11. Data Security
We take appropriate security measures to protect your data, including:
- Secure servers and hosting
- Encrypted connections (SSL)
- Restricted access to personal data
12. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Wild Tide Kitchen
Email: [email protected]
